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Versandinformationen

At Bulk Genetics we do our best to ensure that your orders arrive quickly and safely. All our packaging is completely discreet, and we take all the necessary measures to ensure that the packaging of your products minimizes any risk. All seeds are shipped from our warehouses in Spain. It is very important that you provide us with a valid (and real) name and delivery address; otherwise we cannot guarantee that the shipment will be delivered correctly.

Bulk Genetics ships to the following countries:

Argentina, Australia, Austria, Belgium, Bulgaria, Canada, Colombia, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France (also Guadeloupe, French Guiana, Martinique, French Polynesia, Corsica, Reunion, New Caledonia and Mayotte), Germany, Greece, Hungary, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Malta, Mexico, Morocco, Netherlands, New Zealand, Norway, Paraguay, Peru, Poland, Poland, Portugal, Slovakia, Slovenia, Spain (Peninsula and Balearic Islands), Sweden, Switzerland, Thailand, United Kingdom, United States and Uruguay.

If you have any questions, please contact us via email or phone, so we can determine if it is possible to ship to your country.


Normal shipping

Europe

  • Delivery time: 3 to 14 days
  • Cost: 9 €
  • Free shipping on orders over 159 €

Rest of the world

  • Delivery time: 14 to 40 days
  • Cost: 10 €
  • Free shipping on orders over 179 €

Express shipping

Spain (Peninsula)

  • Delivery time: 1 to 2 days
  • Cost: 9 €
  • Free shipping on orders over 49 €
  • Shipment by NACEX or Correos Express

Spain (Baleares)

  • Delivery time: 1 to 3 days
  • Cost: 12 €
  • Free shipping on orders over 59 €
  • Shipment by NACEX or Correos Express

Europe

  • Delivery time: 2 to 7 days
  • Cost: 24 €
  • Free shipping on orders over 249 €
  • Shipment by UPS or FedEx
  • This option is only available for some countries. At checkout, you will be offered this option, if available.

Rest of the world

  • Delivery time: 2 to 10 days
  • Cost: 49 €
  • Free shipping on orders over 399 €
  • Shipment by UPS or FedEx
  • This option is only available for some countries. At checkout, you will be offered this option, if available.

Prices are approximate. In your shopping cart, we will indicate the final prices, depending on the type of shipment and destination.

Our shipments are discreet. Our company name does not appear. The package will be a padded envelope.

We only ship to private addresses. We will not assume any responsibility if you use as delivery address: post office boxes, pick up points, Relay Points, forwarding companies or public places in general.

Your order tracking information will be sent to the email address you registered with, once the package has been shipped. If you cannot find it, please check your spam folder.

Tracking updates will not be available until the package has arrived in the destination country, sometimes this process can take up to 10 working days.

Deliveries may need to be signed for. The courier will deliver the package to your delivery address and leave you a note in case you are absent. Please note that in certain cases, the courier may deliver to your mailbox to speed up the delivery process.

It is not possible to set a specific date or time for the first delivery attempt. The courier will not call you on your phone number to find out if you are at home.

Our courier partner in Spain will send the order to your country, and the final delivery will be handled by the local courier company specific to your country.

We do not ship to the Canary Islands.


Disclaimer

Please note that Bulk Genetics is not responsible for any incorrect information provided by the customer. If correct information provided by the customer results in an incorrect delivery, non-delivery, detention or any type of accusation, the customer will be held responsible.

The customer is fully responsible for the shipment of an order once it has left our warehouse. Bulk Genetics is not responsible for the contents of any product or any charges in the event that your package is held by an international customs service.

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