Ecommerce Logistics Solutions LLC ("we", "us" or "our"), operator of the Bulk Genetics US store, respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use and protect your information when you visit or make a purchase from bulkgenetics.com/us/ (the "Website"). By using this Website, you agree to the practices described in this Privacy Policy.
1. Who we are
- Operator: Ecommerce Logistics Solutions LLC
- Trading name: Bulk Genetics
- EIN: 61-2216317
- Registered address: 1209 Orange Street, Wilmington, Delaware 19801, United States
- Warehouse and returns: 120 Manfre Rd, Watsonville, CA 95076, United States
- Email: [email protected]
- Phone: +1 (305) 458-9606
2. Information we collect
2.1. Personal information
When you place an order or contact us, we may collect:
- Full name.
- Billing and shipping address.
- Email address.
- Phone number.
- Order details.
- Payment-related information.
Payment information is processed securely by third-party payment providers. We do not store or have access to full payment card details.
2.2. Automatically collected information
We collect limited technical information, such as:
- IP address (anonymized where possible).
- Browser type.
- Operating system.
- Pages visited and basic usage data.
This information is used only for security, analytics and website performance purposes.
3. Cookies
This Website uses first-party cookies that are strictly necessary for its operation, the shopping cart and checkout process, and security and fraud prevention. Analytics or advertising cookies are only used if you opt in through our cookie notice. Details are in our Cookie Policy.
4. How we use your information
We use your information only for legitimate business purposes, including:
- Processing and fulfilling orders.
- Providing customer support.
- Communicating about your order or inquiries.
- Preventing fraud and unauthorized transactions.
- Complying with legal obligations.
- Improving website performance and user experience.
We do not sell, rent or share your personal information for marketing or advertising purposes.
5. Sharing of information
We may share limited information with trusted third parties only when necessary, including:
- Payment processors and card networks.
- Shipping carriers.
- Technical service providers required to operate the Website.
All third parties are required to handle data securely and only for the purposes specified.
6. Data retention
We retain personal information only as long as necessary to fulfill orders, meet legal, tax and accounting requirements, and resolve disputes or enforce agreements. When it is no longer required, data is securely deleted or anonymized.
7. Data security
We implement appropriate administrative, technical and organizational security measures to protect personal information against unauthorized access, loss, misuse or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
8. Your rights (California residents: CCPA / CPRA)
If you are a California resident, you have the right to:
- Know what personal information we collect and how it is used.
- Request access to the personal information we hold about you.
- Request correction or deletion of your personal information.
- Opt out of the sale of personal information.
We do not sell personal information. To exercise your rights, email us at [email protected]. We may need to verify your identity before processing your request.
9. Children's privacy
This Website is intended for adults only. We do not knowingly collect personal information from individuals under 21 years of age. If we become aware that such information has been collected, it will be deleted.
10. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated date. Continued use of the Website constitutes acceptance of the revised policy.
11. Contact information
For privacy-related questions or requests, please contact:
Bulk Genetics / Ecommerce Logistics Solutions LLC
Registered address: 1209 Orange Street
Wilmington, Delaware 19801
United States
Warehouse and shipping address:
120 Manfre Rd
Watsonville, CA 95076
United States
Email: [email protected]
Phone: +1 (305) 458-9606
Last updated: October 20, 2026.